top of page

Privacy Policy

Effective Date: 12th December 2025

At BuyUgandaCoffee.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This policy outlines how we handle your personal information to ensure a secure and transparent experience when you shop with us or browse our site.

1. Information We Collect

We collect information that allows us to provide a seamless coffee-buying experience:​

  • Identity & Contact Information: Name, email address, phone number, and shipping/billing addresses.

  • Transaction Information: Details regarding payments, order history, and products purchased.

  • Technical Data: Your IP address, browser type, and usage patterns collected via cookies and similar tracking technologies.

  • Communication Preferences: Your choices regarding our newsletters and marketing updates.

2. How Your Data is Collected

  • Direct Interaction: Information you provide by filling out forms on our site, creating an account, or communicating with us.

  • Automated Collection: As you navigate the site, we may automatically collect technical data about your equipment and browsing actions to improve site performance.​

3. Purpose of Processing

  • We use your data for the following essential business purposes:

  • Order Management: Processing payments, managing deliveries, and providing order status updates.

  • Customer Support: Responding to inquiries and resolving issues related to our products or services.

  • Direct Marketing: Sending updates about our Ugandan coffee origins, new arrivals, and special offers (only where you have provided consent).

  • Site Optimization: Analyzing website traffic to improve our layout, product offerings, and user interface.

4. Data Sharing and Third Parties

  • We do not sell, rent, or trade your personal information. We only share data with trusted partners necessary to run our business:

  • Logistics & Delivery: Shipping carriers required to deliver your orders.

  • Payment Gateways: Secure processors that handle your financial transactions.

  • Service Providers: Technical partners that assist with website hosting and email distribution.

5. Data Security

  • We implement robust technical and organizational measures to safeguard your data. This includes encryption and secure server protocols to prevent unauthorized access, disclosure, or alteration of your information.

6. Your Legal Rights

  • Depending on your location, you have the following rights regarding your personal data:

  • The right to access the data we hold about you.

  • The right to rectify or update inaccurate information.

  • The right to request erasure of your data from our systems.

  • The right to withdraw consent for marketing communications at any time.

7. Cookies

  • Our website uses cookies to distinguish you from other users and to remember your preferences. You can manage your cookie settings through your browser, though disabling them may affect the functionality of certain site features.

8. Contact Us

  • We may change this policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version.

  • For any questions regarding this Privacy Policy or your personal data, please reach out to us:

  • Email: info@buyugandancoffee.com

bottom of page